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East Devon Carpet Cleaners | Exmouth Carpet Cleaners | Exeter Carpet Cleaners |Sidmouth Carpet Cleaners

We clean ALL types of carpets & rugs

How we clean them

Firstly we thoroughly vacuum using a vacuum cleaner with a HEPA filter, which helps to remove the smallest particles using a crevice tool around the edges and going slowly across the traffic lanes, ensuring we remove as much dry soil before the extraction cleaning begins.

Next we will identify the fabric to be cleaned as some fabrics such as wool have to be cleaned in a particular .fashion. Factors such as PH, heat, dye bleed are taken into account and addressed accordingly.

We will then examine and identify any particular stains, ascertain the correct spotter for the stain and carpet type and treat them.

Next we apply our appropriate pre-spray solution to the carpet, and gently agitate into the fibres. This advanced odourless eco friendly cleaner will eliminate dust mites, allergens and electro-mechanically separate oily dirt and pollutants from your carpet fibres and suspend them floating in an aqueous solution, ready to quickly and safely remove using state of the art equipment.

The machine we use to thoroughly clean and rinse your carpets is a high pressure hot water extraction unit. It heats the water to the correct temperature and then shoots it into the carpet at high pressure. lifting out the dirt, bacteria and pollens that are in your carpet using the machines huge vacuums. This ensures a residue free rinse that keeps the integrity of your carpet and helps to reduce further soiling.

Your furniture is replaced onto foil or polystyrene blocks to prevent marks coming off onto the freshly cleaned carpet. Your carpet pile is then groomed and set to leave it in the best possible condition.


To ensure your carpets stay in good condition for even longer we can apply our superior stain and soil protector.


Rugs: Depending on the type of rug and level of soiling we clean these using a similar method to above. We normally need to take them back to our workshop, where once cleaned and conditioned we would return them to you dry.

Some frequently asked Questions.

Will my carpets get dirty more quickly after cleaning?

No! We do not use shampoo or other sticky detergents. These leave a residue in the pile that attracts soil. We use micro splitting technology to separate the soil from the fibres, followed by an extraction rinse leaving them fresh, clean, and healthy. Conditioner is added if appropriate, but again will leave no residue.

Will cleaning my carpets destroy my soil and stain protector?

No! Carpet cleaning should not affect these treatments. Soil protectors can be removed through normal foot traffic, and should be reapplied every 3 -4 years regardless of the number of carpet cleanings.

Will warm water extraction damage my carpets?

No! Warm water extraction is the method preferred by leading carpet manufacturers. It is considered to be the best method of removing embedded soil and other contaminants.

Should I wait until my carpets shows soiling before having them cleaned?

No! Carpets should be professionally cleaned a minimum of every 18 to 24 months. Allowing dry soils to build up in the carpet pile scars fibre allowing it to take on a dull, dirty hue. This permanent fibre damage will give the impression of soiling even after cleaning.

How long will my carpets take to dry?

This will vary depending on the amount of ventilation, heat and carpet type; it is usually between 4-12 hours. The process can be speeded up by the use of Turbo-dryers.

What about the furniture?

We normally ask you to move the smaller portable items from the areas to be cleaned. We are happy to assist with this. Larger items like suites and dining tables can stay, as we move, clean, and replace items. (Ensuring to protect your carpet from dye bleeds by placing foil pads or polystyrene blocks underneath the furniture)

See our carpet cleaning guide here.

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